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Thomas Rhodes

Plumbing For homes For businesses

Thomas Rhodes

1-800 Plumber +AIR · Dallas, TX

Plumbing, sewer line replacement and HVAC, priced by the job

Thomas Rhodes runs 1-800 Plumber +Air of Dallas, a locally owned plumbing and HVAC company based in Farmers Branch that serves Dallas, the Park Cities and the northern suburbs. The team specializes in cast iron sewer line replacement and also handles water heaters, gas lines, leaks, drains, air conditioning and heating.

Thomas Rhodes owns and operates the Dallas location of 1-800 Plumber +Air from 3321 Towerwood Drive in Farmers Branch. The company is locally owned and operated and is available 24 hours a day, seven days a week, with no extra charge for nights, weekends or holidays. Work is priced by the job rather than by the hour, and the team calls ahead to confirm arrival times.

The problem Thomas solves most often is a failing cast iron sewer line under an older Dallas home. His team presents several options and works toward the most cost-effective fix, and full cast iron replacement carries a three-year warranty. Other plumbing work includes tankless and conventional water heaters, shutoff valves, water filtration and softeners, gas lines, leak repair, drain cleaning, bathroom and kitchen plumbing, repipes and plumbing for remodels. On the HVAC side the company repairs, maintains and installs air conditioning, furnaces and heat pumps, including ductless mini splits and indoor air quality equipment.

The company's stated values are quality, value, convenience and integrity, including a commitment never to sell a customer something that is not needed. It serves homeowners and businesses who want a professional, high-touch experience.

Services

  • Cast iron sewer line replacement
  • Water heaters and tankless
  • Leak detection and repair
  • Drain cleaning
  • Gas line work
  • Water filtration and softeners
  • Air conditioning repair and installation
  • Heating and furnace service

Who should contact Thomas

A homeowner in an older Dallas or Park Cities house with recurring sewer backups, slow drains or a camera inspection showing cracked cast iron who wants options rather than a single take-it-or-leave-it bid. Also a homeowner or business with a water heater, gas line, leak or air conditioning problem who values a company that shows up when promised and prices the job up front.

Service area: Dallas, University Park, Highland Park, Farmers Branch, Carrollton, Plano and Richardson

Why members refer Thomas

  1. Cast iron sewer replacement is a specialty, with multiple repair options and a three-year warranty on full replacement
  2. Pricing by the job, not the hour, with no surcharge for nights, weekends or holidays
  3. Locally owned and operated, available 24/7, with a stated commitment not to sell work that is not needed

Guide by Thomas

Drains backing up again in an older Dallas home: what a failing cast iron sewer line means

8 min read. What is happening, what you can check yourself, and when to call.

Read the guide

In Thomas's own words

From Thomas's chapter profile.

Top problem solved
Replacing cast iron sewer lines is a problem we solve most often. We offer the customer many options and do our best to try and come up with the most cost effective solution possible.
Ideal client
Homeowners or business owners in need of plumbing services (everything from small leaks, gas, to full sewer replacements and remodels), who want to work with a locally owned and operated company, and a company that delivers an elevated level of service and attention.
Top products and services
Full cast iron pipe replacement is a speciality of ours and we believe we offer tremendous value and an unmatched 3 year warranty. Other products include tankless water heaters, shutoff valves, water filtration systems, and water softeners.

What clients say on Google

Excerpts from public Google reviews of 1-800-Plumber +Air. Read all 223 on Google.

★★★★★3 months ago

second time using them. very impressed both times by the customer service and how friendly and pleasant everyone is to interact with. I had a pretty extensive job with original cast iron pipe replace and rerouted. it was a pretty significant job. the crew worked until 630 pm on a friday before a holiday to ensure I had running water in my kitchen over the weekend. the excavation crew did a great job damaging as few garden plants as possible and afterwards when the trenches were backfilled they made sure they left with it looking as good as possible.

— Paul Stangeland
★★★★★6 months ago

We've had a variety of positive experiences with 1-800-plumber as a result of both proactive installations (smart water shut off) to troubleshooting after spending a few months away from our property. In every encounter, we have been impressed by the communication throughout booking and scheduling; transparency and competitiveness in pricing; and most importantly, how polite and courteous everyone has been across the ownership, the call center and the plumbers on-site. At every opportunity, this company has exceeded our expectations and we have already referred them multiple times.

— Liz Chalfant
★★★★★2 months ago

I had a huge water heater leak. 1800 Plumber was at my house within 30 minutes of the call. 📞 had questions later and b the day and night received a call from the owner. He was kind and explained everything and offered multiple options for replacing my water heater. Excellent customer service. This company will always get my business! …

— Sherida
★★★★★7 months ago

We received a full home sewer line scoping with a very detailed review and multiple options for repair estimates. Cooper is very thorough and answered all of our questions. Very personable and friendly service attitude from both he and his partner!

— Terri Olive
★★★★★6 months ago

Joe Tijerina was great. He was able to come to my house within an hour of me calling. He clearly explained my water heater issues and gave me all the options to solve the issue. Very helpful!

— Chandler Stonecipher

Questions people ask

Do I have to replace the whole cast iron sewer line?

Not always. Thomas's team evaluates the line and presents several options, aiming for the most cost-effective solution for the home. When a full replacement is the right call, it comes with a three-year warranty.

Is there an extra charge for emergencies or weekends?

No. The company is available 24 hours a day, seven days a week, and states that it does not charge more for nights, weekends or holidays. Jobs are priced by the job, not by the hour.

Do you handle air conditioning as well as plumbing?

Yes. 1-800 Plumber +Air of Dallas repairs, maintains and installs air conditioning, furnaces, heat pumps and ductless mini splits, in addition to plumbing.

Contact

Company1-800 Plumber +AIR
Office1-800 Plumber +AIR, 3321 Towerwood Drive, Suite 120, Dallas, TX 75234

Email is routed through the referral form so the chapter can track the introduction. Prefer to email directly? Ask Thomas for an address when they call.

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